A cancelled or suspended match can be frustrating, but 999 club handles these situations with clear, defined rules. Generally, if a cricket or football match never starts or is abandoned before a significant portion of play is completed, all bets placed on that match are Void and the full stake is returned to your account balance.
However, if the match had already reached a certain stage — for example, if at least 50% of the scheduled overs were completed in cricket, or if players left the field after half-time in football — the result may be determined using the Duckworth-Lewis method or the official umpire's ruling. Rules may differ slightly for pre-match bets and live bets.
When Will You Receive Your Refund After Cancellation: Winnings are usually credited to your balance within 24 hours — in most cases, within just a few hours. If you have a question about a specific match settlement, contact 999 club via live chat with the match name and bet ID.
999 club offers several practical responsible gaming tools — all free and available to activate directly from your account settings.
Deposit Limit: Go to Account Settings → Responsible Gaming tab and set your daily, weekly, or monthly deposit limit. Once set, the system will automatically block any deposits that exceed that limit.
Bet Limit: Set a maximum stake per single bet — the simplest way to stop yourself from placing oversized bets in the heat of the moment.
Session Timer: Decide in advance how long you want to play. Once your time is up, you'll be logged out automatically.
Cooling-Off & Self-Exclusion: You can take a break from your account for anywhere between 1 day and 6 months. During this period, deposits and bets will not be possible, and the break cannot be cancelled midway. To learn more, Responsible Gaming View the page.
Enabling two-step verification or 2FA means that even if someone knows your password, they still can't access your account — every login requires a code sent to your mobile. Steps to enable it:
- Log in to 999 club and click on your profile icon in the top right corner.
- Open "Account Settings" and go to the "Security" tab.
- Find the "Two-Step Verification" or "Two-Factor Authentication" option and click the "Enable" button.
- A verification code will be sent to your registered mobile number — use it to confirm.
- From that point on, every login will require both your password and the 6-digit code sent to your mobile.
To avoid entering a code every time on a familiar device, select "Remember this device" at login — this skips the code requirement on that device for 30 days.
999 club has multiple layers of security in place to protect its members.
Data Security: All data transmitted during registration, login, and payment is protected by SSL/TLS encryption — no one can intercept it in transit. Your name, mobile number, and payment details are never sold or shared with any third party. To learn more, Privacy Policy Read more.
Fund Security: 999 club keeps member balances separate from the company's operational funds. This means your deposited money stays protected even if the platform encounters any issues.
Account Security: 999 club's system automatically detects unusual login or transaction patterns and temporarily locks the account if needed. If suspicious activity is detected, an alert is sent to your registered mobile number. You can also double your protection by enabling 2FA yourself.
Yes, 999 club offers live scores and real-time match updates. Once you log in, head to the Sports Betting section and look for the live icon next to any ongoing match.
Live Score: On the match page for cricket, football, tennis, and all major sports, you get second-by-second score updates. Overs, balls, goals, wickets — everything in one place.
Live Video Streaming: Live video streaming is available for select matches — you may need an active balance or a recent bet placed to access it. Streaming eligibility varies by match.
How to find it: Log in → Sports → select the "Live" tab → click on your preferred match to see the scoreboard and stream options. For mobile, a Wi-Fi or strong 4G connection will give you the best streaming experience.
The minimum bet amount at 999 club varies slightly by betting category, but in most cases it starts from as little as ৳10 from.
- Sports Betting (Pre-Match): You can generally place a bet with a minimum of ৳10.
- Live Betting: Minimum bets may start from ৳20 — varies by match.
- Casino Slots: In many games, you can spin from as little as ৳5.
- Live Casino Tables: Blackjack and Baccarat typically start from a minimum of ৳50.
The maximum bet limit depends on your account tier, the betting market, and any personal bet limits you may have set. For limits on a specific game or market, check directly on that page or ask via live chat.
KYC, or account verification, is an important security step at 999 club. It may be required before large withdrawals or in cases of unusual account activity.
Required Documents:
- Proof of Identity: Clear photos of the front and back of your National ID (NID). A passport is also accepted.
- Selfie: A recent selfie holding your NID.
- Proof of Address (for larger withdrawals): A utility bill or bank statement showing your name and address.
Process: Log in → Account Settings → Upload your photo under the "Verification" tab. Make sure the image is clear and shows the full card.
Time: Verification is usually completed within 24 hours — often within just a few hours. You'll receive email or SMS updates while the process is underway. For further assistance, reach out via live chat.